Our Core Values
We dont use Jargon
At James Kendall we believe in “less is more” so we make sure every property has at least 8 good quality photos, a floorplan (with the room sizes on!) and a short description on where the property is located with it’s own individual benefits.
We are able to offer an A6 double sided tri-fold brochure if required, we previously used to offer an A3 option but found after research it was very big and bulky for viewers to carry on a viewing and take away with them.
Our beautifully crafted brochures fit perfectly into a small handbag or pocket and offer superb information following or preceding a viewing.
We Pursue Excellence
Established in 2011 we are now a well respected and leading agent in the Bedford area. We offer an outstanding service to our customers and believe we have help raise standards of service across Bedford with our innovations.
We introduced the flexible zero week contract in 2014 which puts the client in control, most agents will tie a seller into a long period of sole agency, which protects the agent and not the seller!
At James Kendall Estate Agents you receive a full and personal service with absolutely no compromises.
We Practice Honesty
Our favourite adage in the office is that ‘it is easier to remember the truth’.
Unfortunately, honesty isn’t something you’d find on the general publics perception of Estate Agents.
Our job isn’t to secure the lowest price for the buyer, but to secure the best possible price for the seller with the least amount of inconvenience.
Honest feedback is key to securing a successful sale.
On our initial appraisal appointment we will make recommendations on how to achieve the best possible price for your home.
For example refreshing any garish colours to neutral tones, garden or driveway maintenance and much more.
We know our product
There is nothing more frustrating for a seller than having an incompetent sales person showing prospective buyers around their home. (Which can also be equally as frustrating for buyers too!)
Would you walk into your local Porsche dealership (other car brands are available!) and be satisfied with a salesman who didn’t know the power output, miles per gallon or even the difference between a Targa and a Carrera? (Google it!)
Our team know their product.
When prospective viewers are shown around your home we know which way the garden faces, the council tax band, the school catchment and ofsted rating, the age of the boiler and much more!
Premium Estate Agency.
We were the first agent in the Bedford area to offer in house 3D Models of the homes we sell.
Our immersive models allow us to showcase your home to prospective buyers 24 hours a day.
We’re also able to offer Virtual Reality for every property marketed enabling potential buyers to view from anywhere in the World.
We’re proud of our in house photography and the professional standards we adhere to.
We utilise the latest and greatest hardware/software to ensure your property looks nothing short of spectacular.
We utilise SMS text messaging to ensure our clients have a record of when viewings are taking place.
We also send texts to viewers too which helps keep our cancellation rate ultra low!
You, Our client
We usually aim to have around no more than 70 properties on the market at once.
This is simply to keep our high standard of service consistent.
We register all of our clients onto our telephone system so if you call we’ll know it’s you!
Out of hours email
Many of our clients are unable to speak during the day and find themselves emailing after hours and quite often are shocked at getting a reply at 10pm in the evening. We recognise that everyone is different so will do all that is necessary to accommodate.
When dealing with James Kendall Estate Agents you’re dealing with a proudly independent business with James the Managing Director working at ground level on a daily basis.
We’re directly accountable to you.
A local team
Our friendly team are all local people knowledgable in the Bedford and surrounding areas having in excess of 100 years of local knowledge.
5/5 star rated
*reviews taken from google.
Adam – Bromham
James and team went above and beyond my expectations to Sell my house, And Help us find our forever home!
As with all moves it had its issues, But we were kept informed the moment any news occurred, and any issues quickly resolved.
Jenny – Brickhill
Fantastic service and treatment. Communication was excellent, clarity at each stage.
Would highly recommend.
Joanne – Kempston
JK Estate Agents always put customer needs first. Nothing is ever too much trouble and they go above and beyond what is expected of an estate agent but they will say they are simply delivering the service that you are paying for.
They’re a great team, friendly and professional and I recommend them to anyone looking to buy/sell their home.
Jane – Biddenham
I’ve used James kendall Estate Agents three times to sell my property’s and I would recommend him every time.
He’s on the ball with prices, always at the end of the phone to help, or gets back to you as soon as he can.
His prices are very competitive and his advice was always spot on. I have no qualms in recommending James Kendall to anyone whether your home is large or small.
Thinking of selling?
Lets chat about your move.
Monday – Friday 9AM – 6PM
Saturday 10AM – 5PM
Address 194 Bedford Road, Kempston, MK42 8BL
Phone 01234 852434